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Walled Garden with glasshouse in the centre

Customer Services

Our Customer Service Team are here to help, from adding new accessories, to getting your greenhouse cleaned. They are also your maintenance support for updating and replacing parts, and providing advice on your glasshouse and accessories. Please fill in the form with as much information as possible to help us manage your enquiry, alternatively email customercare@alitex.co.uk.

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*This can be found on the plaque of your greenhouse door
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    Hand drawn greenhouse with a darker green overlay on the top

    Visit our show site and factory

    We are located in the Hampshire town of Petersfield off the A3. Come see for yourself the Alitex difference. With structures for you to view and our factory tour – you’ll walk away with all you need to know.

    Our services

    Our services

    If you can’t find your dream greenhouse in our National Trust range then we can offer a fully bespoke service from our experienced designers and engineers.

    Customer Services

    Customer Services

    Whether you need your greenhouse cleaned, some blinds or extra shelving, our customer service team are here to help you kit out your Victorian greenhouse with the perfect accessories.

    ethy verified sustainability claims

    Alitex is taking action for a more sustainable future

    Alitex has met ethy’s standards for verified sustainability claims. By achieving ethy certification, Alitex is demonstrating contribution to the UN Sustainable Development Goals and helping consumers make informed decisions.

    ethy impact hive